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TRUE Technology Management offers three levels of customized service - from the in-depth monitoring of TRUE Outsource, to the all-inclusive monitoring and maintenance of TRUE Administrator, to the powerful services and protection of TRUE CIO - which allow you to choose the plan that best fits your business requirements.
For organizations with existing IT Groups, our TRUE Manager offering can be a powerful tool. TRUE Manager gives internal staff the tools and resources to enhance their current environment, turning it into a powerful, restructured support group. This allows IT managers to focus on moving their organization forward without worrying about the challenges of securing funds from management for costly infrastructure.
Rest assured. Our expert technicians will be monitoring and managing your computing infrastructure at a level that assures your productivity and at a fixed monthly cost that protects your budget.
Your Windows-based operating system already delivers the vital information you need to proactively maintain your
system. The challenge is in separating the critical information from the flood of background data. TRUE, utilizing the
Internet as a means of secure socket transmission, is our remote system management tool that interacts with your PCs,
laptops and servers. It allows our professionals to simultaneously monitor a much wider array of events and thresholds
than possible with a human staff alone. Our centralized TRUE servers become the eyes and ears of the devices within
your corporate network or at field locations 24/7.
TRUE’s depth of touch gives our staff the ability to react to triggers immediately. Event triggers and thresholds are
customized to the needs of your business and based upon best practices templates for monitoring and reaction. TRUE
reacts automatically to these triggers and proactively executes commands based on predetermined responses. It
automatically generates service tickets for assignment to the appropriate VerityThree staff members for further
resolution. TRUE can also send service notifications to key people in your organization. A summary of all ticket activities
is available to you through our TRUE client portal, where you may also add new tickets and edit existing support tickets.
TRUE is a major enhancement to the traditional methods used to monitor and resolve issues on your network. The
centralized view it provides of your computing infrastructure allows our staff to be intensely proactive and to focus on
enhancing the performance of your network.
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